New York Law Journal "Browser Beware: Second Circuit Sizes Up 'Reasonable Smartphone User' in Uber Dispute" by Steve Kramarsky

September 25, 2017

In a recent case in the Southern District of New York against ride-hailing company Uber and its CEO, the court denied Uber's motion to compel arbitration, holding that its sign-up process did not adequately notify users of its terms of service . The Second Circuit's review and vacatur of that decision examines these issues in the context of the "reasonable smartphone user," and it is worth a closer look.

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